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Contact us

At laser.store, we're committed to providing seamless communication and support for all your cutting head consumable needs. Below is a detailed overview of how to connect with us—whether you're seeking product information, placing an order, or need after-sales assistance.

  • General Inquiries & Sales Support
  • Specific Service Channels
  • Logistics & Customs Support
  • Technical & After-Sales Service
  • Partnership & Wholesale Inquiries

Our global support teams operate during:​
US & Canada Eastern Time (ET): 08:00 pm – 08:00 am
US & Canada Pacific Time (PT): 04:00 pm – 04:00 am
Mexico City Time: 06:00 pm – 06:00 am

European Liaison Office: Suite 6621, 61 Bridge Street , Kington HR5 3DJ , United Kingdom

China Base:Laser Industry Park, Suzhou Industrial Park, Suzhou, Jiangsu Province, China

Email: info@laser.store

Phone/Whatsapp:+86 17751714968

Customs details for an existing order

Accurate customs details help reduce follow-up requests and avoid unnecessary clearance delays. For customs follow-up, include your order number, full registered company name, EORI status and number if you have one, VAT number if registered, and a different clearance contact’s name and email or phone if applicable. Provide only missing or changed information; do not resend details already supplied.

This message does not automatically change your order or confirm customs clearance. Do not send bank or card details, payment screenshots or identity documents through this form.

For customs information about an existing order, include its order number. Optional for general enquiries.